Terms & Conditions - Intensives

Terms & Conditions - Intensive events

Registration

To join the Intensive in Brussels, you first need to fill in the corresponding registration form.

By registering, you accept these terms and conditions and agree to respect the covid measures in force at any given time.

Payment

Payment should be made by bank transfer to the following account within seven days of registering.

If payment is not received within seven days of registering, we will make your place available to other students.

Conexao ASBL / IBAN : BE67 3632 0479 1187 / BIC : BBRUBEBB

Communication: First name + Last name + Musicality Intensive

Reservation of your place

Your place is only reserved once payment has been received. Some levels may reach full capacity so we recommend paying as soon as possible to guarantee your place.

Late payment

Payment must be made to confirm your place. If payment is not settled by the start of the event, we reserve the right to refuse you access.

Cancellations, Changes and Refunds

Cancellations

You have 7 calendar days after registering to change your mind and cancel your registration and receive a full refund of any payment already made. This only applies before the start of the event.

Once this period is over or the event has started, we do not accept cancellations or refunds except in the situations described below.

Refunds

Payments can be refunded or transferred in the following cases only. In any other situation it is not possible to be reimbursed for missing all or part of the event, or to transfer your registration to another trimester.

For administrative reasons:
- If you register and pay for a level before receiving notification that the level is full, you will receive a full refund.
- If a group is too small, we reserve the right to either cancel the event or merge the event with another one. You will be able to choose whether to accept the new dates or be refunded.
For medical reasons:
- If you can no longer attend the event for serious health reasons, you can request a refund minus an administrative fee. To do so, please send us a short explanation and a copy of the doctor's note covering the period of the event.

Procedure

In all cases requiring a refund, the following procedure must be respected:

Request the refund via email (sarah@conexao.be)
Include all corresponding information (name, event, reason for refund request, bank account details) and documents (doctor's note if required) in the email
You will receive a reply within 7 days, and if the refund is granted, the money will be transferred to your account within the next 14 days.

Personal Data & Communication

Your Data

When you register for any one of our forró events, we ask you to provide your full name, your email address and location (city, country).

By registering, you agree that we can store and process this data; and use it to contact you as laid out below.

At any point you have the right to:

to access your data
to rectification
to have your data erased
to restrict the processing of your data
to object to the processing of your data
to the portability of data
to withdraw consent
to lodge a complaint with a supervisory authority

To exercise these rights, contact us at sarah@conexao.be. We will reply within a maximum of one week.

Communication

We use the data you provide to us to:

A. Send you information about the course you signed up for: for example, to confirm your registration, to inform you of any changes or updates to the course, to request payment.

B. Send you information about future forró courses or events: for example, to inform you registrations are opening for a new trimester, to promote a workshop or event we are supporting or teaching at.

C. Share bonus content about forró: for example, playlists, videos, cultural resources, forró history, and other reflections.

We will never share this information with any other organisation or third party. The one and only exception to this is if we are legally required to, for example to provide a list of class attendees to the Covid track and trace system.

You cannot opt out of point A as we need to be able to contact you while you are participating in the course. Once the course has finished, you can choose not to receive any further communication from us by sending an email to sarah@conexao.be.

You can opt out of points B and C individually and at any point by sending an email to sarah@conexao.be.